Just The FAQs

First and foremost, thank you for choosing our Sex Toy Concierge Shop for your intimate pleasure purchase!

 

We’re real. We’re honest.

Please know, we try every product added to our Shop—so rest assured that only the best curated brands and merchandise are offered to ensure you have the amazing personal pleasure experience you deserve.

 

Shop Sex Toy Concierge: Where Dr. Sunnys’ Trusted Expert Recommendations and Your Intimate Lifestyle Collide

 

Payment FAQs

We offer multiple ways to pay! Most major Credit Cards, Pay Pal, etc.

Concierge Service:

What if I need help choosing something for myself, a friend, or picking out a gift?

We offer personal concierge picks to help! Our articles cover a wide range of topics and offer expert recommendations. If there’s a topic or question that isn’t covered, please reach out to Dr. Sunny for your own personal sex toy picks.

 

Shipping FAQs

We want your pleasure treasures to make it to you as quickly, and safely, as possible! We make sure to offer competitive shipping rates, so you can spend more money on the important things in life—sex toys and wine.

Our Shipping Rates:

The world is crazy! We update our rates periodically  in order to provide you with the most efficient and cost effective way to get you your order. 

Because we know your purchase is important, we strive to ship our packages within 24 hours of receiving your order, as long as it’s received within regular business hours Monday through Friday.

Depending on your location and when your order was placed, U.S. customers should receive their orders in 2-10 days. Customers in U.S. Territories should expect delivery within 2 weeks.

Due to USPS mail rerouting and planned slowdowns, some packages may take up to 10 days to arrive, so please allow enough time when ordering your gifts.

To protect our customers, all orders greater than $200 will require a signature for delivery.

Do you ship internationally?

We currently ship only within the U.S. and to U.S. Territories.

Do you ship to a P.O. Box?

Due to the sensitive nature of our products, we ship only to physical addresses to ensure your purchase reaches you securely.

Do you offer discreet shipping?

All our orders are shipped discreetly in generic boxes or envelopes with no company information stated on the box/envelope exterior.

Will I get a tracking number?

Yes! Tracking numbers are sent via email the evening your order ships.

What if I don’t receive a tracking number?

Yikes. If this happens, please feel free to reach out to our team by email and we will track down your tracking information.

Return Policy:

Can I return or exchange my purchase?

All sales are final due to the intimate nature of products.

Warranty:

Do products come with a warranty?

Please check with the brand manufacturer to see if your particular product has a warranty.

Please note, many manufacturers request purchases be documented on their sites for the warranty to be in effect, while others will ask for the original packaging and receipt.

 

Privacy

We do not sell our customers’ information. That would just be rude.

 

Original Content

Copyright © 2016-2022 Sex Toy Concierge / The Sex Toy Concierge / Shop Sex Toy Concierge. All rights reserved. 

Yes, Dr. Sunny does sample the sex toys and writes the descriptions based on her own experiences. This is all done to help you make better purchasing decisions. So, please, do not steal our original content. That's not cool. 

 

Disclaimer

This website and our fellow website, www.sextoyconcierge.com, are for educational and informational purposes only.

The educational information contained on this site will not treat or diagnose any disease, illness, or ailment, and if you should experience any such issues, you should seek the advice and examination of your registered physician or practitioner as determined by your own judgment.

By using this website, you understand the education and information contained on this site is not a substitute for health care or medical advice of any kind. You understand and agree that you are fully responsible for your mental well-being, including your mental and physical choices and decisions. You agree to seek medical advice as determined by your own judgment before taking any action in connection to the information contained on this site or discontinuing use of any medications as prescribed by your medical practitioner. Shop Sex Toy Concierge shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental, or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is” and without warranties.

Indemnification:

You agree to defend, indemnify, and hold Shop Sex Toy Concierge and its agents harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of this website. Oh, and by the way, by purchasing from this website you agree that you are over the age of 18.